JUNIOR SYSTEMS ADMINISTRATOR (OKTA)

Job Category: Administrator
Job Types: Full Time
Job Locations: Remote
Security Clearance: Public Trust

Junior Systems Administrator (Okta)

Requisition ID: 1160

COMPANY OVERVIEW

Lalaith Astor Technical Consulting House (LATCH) provides technical consulting services to the US Federal Government. We provide dependable high-quality solutions as well as innovative architecture, engineering, and functional designs. Our core values enable us to bring unique viewpoints as we approach our work such as understanding and adopting the client’s mission; delivering technical solutions that are aligned to client goals, objectives, and budgets; empowering clients through systems engineering and technical assistance (SETA) services; and producing high quality, value-driven work products.

At LATCH, you’ll work with clients and a leadership team that empowers our people to think audaciously, welcomes differences, and encourages pride in our work while exposing and solving emerging challenges to meet impactful commitments.

Engage with LATCH on LinkedIn.

JOB SUMMARY

The Junior Systems Administrator will support the operations and maintenance (O&M) of the USPTO enterprise Identity Provider (IdP) environment, including the Okta Platform, Identity as a Service (IDaaS) services, and Okta Workflows. This role focuses on the technical O&M work required to keep identity systems healthy, secure, monitored, and functioning as part of a large, enterprise ICAM ecosystem.

The engineer will assist with Okta tenant configuration, identity lifecycle maintenance, application onboarding support, log analysis, monitoring, security scanning, vulnerability management, and proactive operational improvements. This position is ideal for candidates with early-career IAM or systems administration experience who want to grow into an Okta engineering role while supporting a mission-critical identity platform.

RESPONSIBILITIES AND DUTIES

Job responsibilities and duties will include, but are not limited to, the following:

  • Identity O&M & Sustainment
    • Perform day-to-day O&M activities for the Okta tenant, including configuration updates, group management, policy adjustments, and application assignment maintenance.
    • Maintain and support identity integrations with Active Directory, Entra, Dataverse, enterprise data warehouses, and other identity applications.
  • Monitoring & Diagnostics
    • Use monitoring tools, dashboards, and SIEM platforms (e.g., Splunk) to review logs, track system health, and identify potential system issues.
    • Analyze Okta System Logs and directory logs to support fault identification and trend analysis.
    • Participate in proactive O&M efforts to identify bottlenecks, escalating patterns, or weak integration points.
  • Incident & Issue Analysis
    • Troubleshoot identity-related problems within the Okta ecosystem, including authentication behavior, application configuration anomalies, and unexpected lifecycle behavior.
    • Provide clear technical feedback to senior engineers to support root cause analysis and remediation.
    • Assist in verifying fixes, validating expected behavior, and documenting findings.
  • Application & Integration Support
    • Support senior Okta engineers with application onboarding tasks, including basic SAML/OIDC configuration, metadata validation, and testing.
    • Assist with integration flows, attribute usage, claims mapping, and authentication policy verification.
    • Work with engineering teams to update diagrams, configuration documentation, and integration inventories.
  • Documentation & Collaboration
    • Create and maintain SOPs, runbooks, troubleshooting guides, and configuration documentation.
    • Work collaboratively within an engineering and O&M team environment.
required qualifications and skills

The selected candidate must have the following qualifications and skills:

  • 3+ years of technical experience in IAM, system administration, or similar O&M roles.
  • Hands-on experience with the Okta Admin Console performing operational tasks (policies, apps, MFA settings, assignments, and configuration updates).
  • Basic understanding of authentication and identity concepts, including SSO, MFA, SAML, and OIDC.
  • Experience analyzing logs (Okta logs, OS logs, directory logs) to assist in troubleshooting.
  • Experience supporting Windows or Linux systems and familiarity with OS-level logs and application behavior.
  • Familiarity with Active Directory and identity directory concepts.
  • Ability to support O&M tasks in a production identity platform.
  • Strong attention to detail in configuration management, monitoring, and documentation.
  • Ability to read log data, identify symptoms, and communicate findings clearly to senior engineers.
  • Strong written and verbal communication skills.
  • Ability to work independently, manage tasks, and collaborate within a remote engineering team.
desired qualifications and skills

It is desirable that the candidate has the following qualifications and skills:

  • Experience with:
    • Okta Tenant Administration
    • Active Directory/AD Agent integration
    • Identity lifecycle or provisioning flows
  • Familiarity with security concepts related to identity systems, such as encryption, certificates, and secure communication.
  • Basic scripting knowledge (PowerShell, Bash, Python) for automation of operational tasks.
  • Experience supporting enterprise authentication platforms or identity integrations.
Bonus points for
  • Experience supporting SAML or OIDC application onboarding, including metadata analysis and claims mapping.
  • Familiarity with Okta management APIs for basic automation or reporting tasks.
  • Ability to troubleshoot integration issues with AD Agents, event hooks, or directory-sync behaviors.
  • Exposure to reverse proxies, load balancers, or identity-aware routing solutions.
  • Experience analyzing identity or authentication logs in Splunk or similar SIEM tools.
Required Experience
  • 3+ years in IAM, system administration, or technical O&M positions.
  • Proven experience supporting operational platforms or identity systems.
  • Eligible for Public Trust background investigation.
Education

Bachelor’s Degree preferred.

Salary Range

$80,000 – $95,000 Annually

benefits
  • 401(k)
  • 401(k) Matching
  • Dental Insurance
  • Health Insurance
  • Paid Time Off
  • Parental Leave
  • Professional Development Assistance
  • Referral Program
  • Vision Insurance
EEO sTATEMENT

LATCH is an Equal Opportunity Employer. Employment opportunities at LATCH are based on qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, or genetic information (including testing and characteristics); or any other category protected by federal, state, or local laws.

Apply for this position

Allowed Type(s): .pdf, .doc, .docx